Personal Lines Client Service AssistantFort Myers, FL


HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 13,000 employees in 475+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.


At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

  • Competitive salaries and benefits offerings

  • Medical/dental/vision insurance and voluntary insurance options

  • Health Savings Account funding

  • 401k matching program

  • Company paid Life and Short-Term Disability Plans

  • Supplemental Life and Long-Term Disability Options

  • Comprehensive Wellness Program

  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off

  • Great work/life balance because that’s important for all of us!

  • Focus on creating a meaningful environment through employee engagement events

  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!

  • Growth potential - HUB is constantly growing and so can your career!

  • A rewarding career that helps local businesses in the community

  • Strong community support and involvement through HUB Gives

We currently have an opportunity for Client Service Assistant to join our Florida Personal Lines team. The selected employee will assist Advisors with the processing of new business and Account Managers with the processing and servicing of all personal lines accounts in accordance with the practices, policies and procedures of the Company.

Specific responsibilities include:

  • New Business processing which includes entering information into agency management system, issuing evidences, auto id cards, checking in policies, summary spreadsheets, and policy books

  • Process total account rewrites for account managers

  • Invoice policies and endorsements

  • Processing endorsements

  • Provide support as needed to account managers

  • Working the communication download log daily

  • Maintain department marketing material and internal documents

  • Support advisors on marketing campaigns and events

  • Back-up receptionist as needed

  • Other responsibilities as assigned by the manager


  • Florida 4-40 Customer Service license required; must be willing to obtain 20-44 or 2-20

  • Demonstrated oral and written communication skills

  • Computer proficiency: Microsoft Office Suite, Outlook, etc.

  • Ability to work in a fast-paced environment

  • Demonstrated attention to detail

  • Strong customer service skills

  • Ability to work in a team environment

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: Associate degree (2-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

EEOAA Policy

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