Hub International Associate Account Manager - Employee Benefits in Farmington Hills, Michigan

Purpose

Provide administrative and clerical support to the Employee Benefits Channel in accordance with company practices, policies and procedures. Service and market accounts consistent with skill level and carrier requirements.

Role Expectations

  • Assist account team in providing quality customer service to existing accounts as referenced in the Roles, Responsibilities and Skills Chart.

  • Assist with special projects in the office as requested.

  • Monitor and maintain accurate client information in account management systems as assigned.

  • Act in capacity of client manager on assigned accounts.

  • Pursue a program for personal and professional development.

Cultural Expectations

  • Determination – Unsatisfied until we are the best. We go the extra mile for clients and colleagues

  • Ownership – Responsible to each other, our clients and our goals

  • Teamwork – Together we attain greater success

  • Sincerity – Direct and caring communication

Core Competencies

  • Intermediate skill level with Microsoft Office Products (Outlook, Word, Excel, Publisher, etc.)

  • Ability to organize large volumes of information and set priorities

  • Aptitude for details with consistency in follow-up

  • Ability & desire to take ownership of role expectations with accountability to internal and external clients

  • Intermediate insurance knowledge with proven ability to apply same to your daily work

  • Strong verbal and written communication skills

Qualifications

  • High School diploma, two-four years in insurance company or agency with the majority of those years in employee benefits.

  • Experience working with computers in Windows environment.

  • Strong MS Office skills, e.g. MS Word and MS Excel.

  • Good written and oral communication skills.

  • Above average mathematical skills.

  • Life, Accident and Health Insurance License

#LI-SJ1

Location: United States, Michigan, Farmington Hills
Required Education: High school or equivalent
Required Experience: 2-5 years
Date published: 16-Oct-2018
Department: Account Management & Service
Ref#: P3202_20180726

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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