Claims Assistant, Commercial & Personal InsuranceEllicott City, MD

Join our Stevie Award Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

In addition to winning the Gold Stevie Award for Employer of the Year, HUB is honored to be recognized by Insurance Business America as a Diversity, Equity & Inclusion (DEI) front-runner and one of Newsweek’s America’s Greatest Workplaces for Diversity in 2023. Becoming a part of HUB means that you thrive in a diverse, entrepreneurial, and fast paced team environment supported by over 16,000 professionals in 500 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

What You Bring:

You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent.

We currently have an opportunity for a Claims Assistant to join our team in our Ellicott City, MD office.

The selected employee will act as a liaison between clients, adjusters, lawyers, insurance companies, claims management and other related client services for personal lines automobile and homeowners and commercial lines property and casualty in accordance with the practices, policies and procedures of the Company.

Job Responsibilities:

  • Regularly review of basic claims status with clients/insurers/loss adjusters regularly

  • Document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems when necessary

  • Maintain the accurate data in those systems

  • Handle follow up requests regarding claim status for small business accounts

  • Participate as required in quarterly open claim reviews

  • Provide assistance to Claim Service Specialists with Open Claim Activities in EPIC

  • Handle Claim Attachments in EPIC

  • Electronically file claims accurately, as deemed appropriate for reporting purposes only

  • Work closely with Producers and other HUB personnel on all claims aspects for our clients, while adhering to HUB’s best practices and standard procedures

  • Stay abreast of changes in the insurance industry and other external conditions that may impact clients

  • Request Loss Run Reports

  • Attend industry related continuing education training and courses

  • Perform other duties and projects as assigned

Qualifications:

  • High School Diploma required; some college preferred

  • Experience with personal and commercial lines claims preferred

  • Proficiency with Microsoft Office products including Word, Excel, Power Point and Publisher

  • Ability to work both independently and as part of a team

  • Ability to pay attention to detail

  • Ability to solve problems of a difficult procedural, organizational, administrative or technical nature

  • Excellent organizational, interpersonal, and communication skills

What We Offer You:

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Mid-Atlantic, Inc:

  • Medical, Dental, Vision and Prescription Drug Coverage

  • Health Plan Reimbursement Program

  • Health Savings Account (HSA)

  • 401(k) Savings Plan

  • Employee Assistance Program (EAP)

  • Comprehensive Wellness Program

  • Flexible Spending Accounts (FSAs)

  • Life and Disability Plans

  • Long-Term Care

  • Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!

  • Low-Cost Loan Program and Student Loan Resources

  • Vacation, Holiday, Sick, and Personal Time Off

  • Comprehensive Onboarding

  • Continuing Education

  • Flexible Work Arrangements

  • Dress for Your Day Dress-Code

Employee Resource Groups and Voices of HUB Employee Groups:

All HUB employees have an opportunity to get personally involved in our efforts to be an inclusive company where everyone is heard, valued, respected and everyone can be their authentic selves. An easy way to get involved is to join one of our Employee Resource Groups (ERGs) or one of the Voices of HUB Employee Groups.

Currently we have two ERGs:

  • HUB Women Network

  • HUB Black Inclusion Network

Our Voices of HUB Groups are:

  • Asian Pacific Islander Voices

  • Hispanic Voices

  • Native American/First Nation Voices

  • Pride Voices

  • Military Veterans/Military Spouses & Families Voices

Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:

  • Talent – the attraction, recruitment, and hiring of the best diverse talent;

  • Culture - creating a culture of Inclusion and Belonging; and

  • Community - having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.

*LI-AM

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.