Account TechnicianEl Paso, TX

HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Summary of Responsibilities:

Responsible for assisting Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies, and procedures of the Company.

Specific Responsibilities:

  • Coordinate the handling and servicing of assigned accounts with the Account Manager/Producers.

  • Check policies and endorsements for completeness and accuracy. Prepare policies for delivery to clients

  • Review and process change requests in the agency management system.

  • Enter data as required by insurance company automation systems.

  • Provide support to the Account Manager/Producer on pre-renewal processes.

  • Handle correspondence and the clerical processing of accounts including applications, transactional file maintenance and agency management system computer input of each account.

  • Prepare invoices, transmittals, ID cards, certificates of insurance, evidence as insurance binders and cancellation forms as required.

  • Order loss runs as required.

  • Maintain an accurate suspense system on all items that require a response.

  • Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.

  • Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.

  • Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company

  • Other responsibilities as assigned by Manager.


  • High School Diploma. Associates degree preferred

  • Exceptional customer service skills

  • Strong reading comprehension and analysis skills

  • Strong data entry skills

  • Strong written and oral communication skills

  • Strong organization and follow up skills

  • Ability to exercise independent judgment

  • Ability to effectively work in a team environment

  • Ability to work well under pressure and to quickly adapt to new situations


Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit