Hub International Commercial Account Manager in Edmonton, Alberta
About HUB International:
HUB International Limited (“HUB”) is the 7th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 10,000 employees in 450 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
We are looking for a motivated, enthusiastic individual to come join our Commercial lines team!
Provide exceptional client care as primary customer service contact
Respond to customer requests directly (or indirectly from the Senior Account Manager/Account Executive and/or Marketer), compiling information and submitting information to appropriate insurance companies and binding coverage where appropriate
Participate in formal account reviews; assisting in account rounding and working diligently to provide value-added services for clients
Prepare submissions in Policy Works and EPIC
Prepare proposals, cover notes, customer correspondence, certificates, and invoices as per agency standards
Assist Account Teams with various administrative function
Review and prioritize all assigned tasks on a daily basis including, company mail, emails, abeyances/activities
Maintain accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange and physical files as per agency standards
Manage the Marketing of accounts to include new, renewal, and midterm changes
Collect data from the client, create an expert submission to be presented, negotiate suitable rates and coverages with company underwriters, present account executives with best programs, and bind coverage.
Provide training and guidance to new Insurance Advisors on the team
Other responsibilities as needed
As the successful candidate you are self-motivated with a strong sense of urgency and the ability to provide measurable deliverables to Account Managers and clients. You have up to ten years of commercial experience as an Insurance Advisor, and a level 2 insurance license.
Skills, characteristics & qualifications:
Good communication, problem solving and critical thinking skills
Pro-active and a self-starter
Commercial bonding experience is required
Experience with marketing and assisting with client contacts on accounts within the book of business
Confident to work independently without supervision
Superior client service, presentation and interpersonal skills
A keen attention to detail
Solutions oriented and a critical thinker
Work well in a fast paced, client-focused environment
Motivated to contribute within a team environment
Your future with HUB:
We offer comprehensive benefits, group RRSP matching, complete tuition / course / certification coverage, and exciting opportunities for advancement.
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
HUB is a company where your contributions will make a difference.
We invite you to learn more about our team at www.hubinternational.com
Location: Canada, Alberta, Edmonton
Required Education: Some college (no degree)
Required Experience: 2-5 years
Required Travel: No travel required
Date published: 6-Jul-2018
Department: Account Management & Service