Assistant, Commercial InsuranceEdmonton, AB

Company Overview

Hi, we’re HUB! We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

  • Entrepreneurship: We encourage innovation and educated risk-tasking.

  • Integrity: We do the right thing every time.

  • Teamwork: We work together to maximize results.

  • Accountability: We measure and take responsibility for outcomes.

  • Service: We serve customers, communities and colleagues.

Why Join HUB?

  • An exceptional and welcoming company culture.

  • Excellent compensation, benefits, RRSP match and company perks.

  • Paid educational training and vast learning opportunities.

  • Room for advancement and growth within the organization.

  • A company that gives back and is active in the community.

We believe in our people – they are the best in the industry! We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement! If you are a lifelong learner looking for an advancing and rewarding career, please read further to see what this job entails.

Job Description

As the Insurance Assistant to our Commercial Insurance Division, you will apply superior attention to detail and excellent organizational skills while working closely with the Commercial Lines team. You will help build long-term relationships with our clients with helping to answer client inquires and requests through policy and coverage insurers.

Job Duties & Responsibilities

  • Processing auto liability cards, invoicing, and issuing letters to clients.

  • Making requests to insurance companies.

  • Processing documents for both program and mid-market policies.

  • Confirming to loss payees/mortgagees/lienholders/lessors.

  • Claims follow ups and reporting.

  • Scanning and attaching documents in Epic.

  • Completing insurance certificates using CertExchange.

  • Preparing of submissions and proposals to clients including “binders” using Policy Works.

  • Inputting renewals that are not already in policy works.

  • Reconciling billing discrepancies.

  • Service mail sorting/distribution and filing.

  • Preparing finance contacts.

  • All administrative duties and other responsibilities as reasonably required.

Job Qualifications & Skills:

  • Must have a Level 1 General Insurance License.

  • Previous insurance and Epic insurance systems experience an asset.

  • Exceptional interpersonal, verbal and written skills.

  • Strong prioritization, organizational and multi-tasking skills.

  • Proficient in Microsoft Office: Word, Excel and Outlook.

  • Team player.

The employment offer is contingent upon completion of a successful background check.

We invite you to learn more about our team at


Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit