Billing AnalystDallas, TX

Position Summary:

The Billing Analyst is responsible to complete agency bill invoicing and serve as a liaison between the account management teams and the accounting team to ensure prompt client billing and resolve any invoicing discrepancies. The Billing Analyst will work through complex invoicing relating to multiple entities/regions, coordinate surplus lines tax invoicing and complete complex outstanding accounting discrepancies. A strong communicator with a desire to learn, problem-solve and be a proactive team player are essential to success in this role.


  • Complete complex invoicing for agency bill items for designated Region based on applicable workflows and service level standards

  • Resolve accounting discrepancies that have increased complexity or have been outstanding for over 90 days

  • Provide problem-solving support to account teams that have complicated client invoicing and/or historic discrepancies that need an increased level of support/knowledge to resolve

  • Review account setup in broker management system to ensure proper screens are set up correctly

  • Communicate to account servicing teams when adjustments to screen setups or additional information is needed to invoice policies

  • Complete review and resolution for open direct bill discrepancies from accounting team

  • Coordinate with accounting team on any corrections needed to expedite carrier payments

  • Provide support to account servicing teams on check requests for return premiums or other cash advance activities – including overall review of “Good Credit Report”


  • College degree (preferred)

  • Previous Insurance accounting experience (required)

  • Experience with Applied Systems EPIC and/or BenefitPoint (preferred)

  • Ability to plan, organize and execute work activities independently

  • Strong attention to detail, accuracy and problem-solving skills

  • Excellent communication skills and proactive, positive attitude

About HUB International

HUB International is a top 5 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 500 offices across the United States, Canada and Puerto Rico with more than 16,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.

Why Choose HUB?

Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.


Department Business Operations

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Associate degree (2-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit