Employee Benefits Account Manager Covington, LA
ABOUT HUB INTERNATIONAL:
HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 14,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
An Account Manager assists the Benefits Consultant (BC) in the day-to-day needs of the business. This position bridges the gap from the typical functions of a Consultant Support Specialist or Internal Service Representative and the BC in the analysis of the clients’ benefit plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Utilize planning calendar & renewal timeline to handle: census requests, client follow up, carrier follow up, sending RFP’s, preparing presentations, and other items as necessary
In coordination with the BC, direct Benefit Analyst or Consultant Support Specialist in the preparation of Excel spreadsheets, PowerPoints presentations, and contribution scenarios to display and communicate appropriate information for presentation to client and employees based on BC’s recommendations. Checks all work for accuracy. Questions validity of presentation content and ensures data/information is appropriate, logical and organized. Develops and/or assists Communications with Benefit Summaries
Assist clients with escalated claims, billing, and/or policy issues & document in Benefit Point
Assists the BC in analysis and research of ongoing plan evaluations. Reviews all client renewals with the BC to check for appropriateness and assists in the recommendation process.
In coordination with BC, ensure implementation and transition processes for all carrier changes are handled smoothly with minimal disruption, stay on top of next steps & document in system. Ensure that submission and all applicable documents are processed accurately and timely.
Keep team informed concerning client issues, renewals, and proactive work. Positively influences the team members; using the HUB Fundamental 5Values, offers encouragement and praise, promotes engagement, and builds good working relationships. Ensures team is following timeline.
Act as client’s advocate with carriers and vendors. Always has client’s best interest at heart
Act as mentor for BA or CSS and ISR. Assist in their growth and development through constant communication and instruction.
College degree preferred
Working knowledge of employee benefit plans, understanding HMOs, PPOs, HSAs, indemnity plans, as well as ancillary coverage such as life, disability, dental and voluntary insurances is preferred
Skilled in Microsoft Office products with emphasis on Excel and PowerPoint
Previous experience in benefits, finance or human resources preferred
An earned Louisiana Life and Health license or willingness to complete
Excellent communication and presentation skills
Highly organized & detail-oriented
Possess a natural inclination to reach out, build relationships, and uncover issues before the client calls HUB
Ability to take direction from & follow through and complete tasks
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.