Insurance Verification Associate (Entry Level) Coppell, TX

About us:

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

Our team is growing, and we are looking for a “people person” who is passionate about helping others. If you are looking to start your career in the insurance industry, and see career growth, this is the right fit for you. The Insurance Verification Associate (known as a Research Support Specialist at HUB Financial Services) provides a high level of service to our clients and helps us maintain strong relationships with our customers.

What you offer us:

·A working knowledge of Windows computer environment & Office software, especially Excel.

·Accurate typing skills.

·Skills testing may be required prior to an interview.

·Prior P&C Insurance, Mortgage, or Forced Placed Insurance related experience is a plus, but not required.

In this role, you will:

·Be responsible for completing outbound telephone calls to insurance companies in order to retrieve documentation or validate information.

·Be responsible for working within a call queue and documenting system with appropriate notations.

·Performs research and document retrieval from on-line insurance sites.

·Complete other research projects as assigned.

·Maintains professional demeanor at all times.

·Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals.

·Maintains at least minimum proficiency results for productivity (required to process data entry in addition to calls) and quality of work performed.

·Develops and maintains positive working relationships.

·Supports Company by maintaining minimum performance standards based on company service commitments as well as individual goals.

·Reports to a Supervisor.

What we offer you:

·Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

·Casual jeans dress code every day and a fun atmosphere

·Free premium coffee

·Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays)

·A work/life balance because that’s important for all of us

·Learn from the expertise of your coworkers

·Growth- HUB is growing, and so can your career!

·Be part of a motivated team

To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law.If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.


Department Account Management & Service

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

EEOAA Policy

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit