Hub International Insurance Auditor in Chilliwack, British Columbia

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus isdedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control.Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees,andprovide continuous opportunitiesfor growth and development . Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options thatarerooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • are seeking a progressive work environment at a rapidly growing organization

  • have a desire to help others protect their future

  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business

  • are focused on learning and development to enhance your industry knowledge and expertise

  • are a self-starter willing to invest time and energy to learn the technical aspects of our business

  • believe in integrity and building success by developing relationships with others

HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions

Position/Role : Personal Lines and Private Auto (PL) Auditor for BC and Alberta

Duties Include:

  • Review and complete annual file audit checklists as per the Personal Lines and Private (PL) Auto Procedures and Workflows

  • Verify adherence to Broker Standards and determine if the processes in place are operating effectively and how they impact client service

  • Identify areas of improvements within the operational process

  • Compile data/findings and create final report identifying results and recommendations

  • Communicate final report to designated recipients


  • Knowledge of Personal Lines and Auto Processes and Procedures for B.C. and Alberta, (as auto procedures differ between Provinces, training can be provided)

  • Level 1 license

  • Experience in Personal Lines and Auto Sales preferred, but not mandatory to the position

  • Strong proficiency in Excel and Epic

  • Strong organizational skills with attention to detail

  • Ability to prioritize and meet deadline expectations

  • Ability to work with minimal supervision

Other Details

Directly Reporting to Nancy Pinder – Operations Process Manager

Full Time, Permanent

Salary – TBD

Location – negotiable

Minimal travel involved


Location: Canada, British Columbia, Chilliwack
Required Education: Some college (no degree)
Required Experience: 1-2 years
Required Travel: No travel required
Date published: 12-Oct-2018
Department: Account Management & Service
Ref#: 71542_20181011