Hub International Client Care Representative - Personal Lines/Call Centre in Chilliwack, British Columbia
Are you an insurance professional that would like to step into personal lines? Do you work well in a fast paced, client-focused environment? This is an excellent opportunity to grow and learn alongside a team of insurance experts to make a difference for our clients. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!
What we offer!
competitive wages with increases for successful completion of training
medical and dental benefits
an education reimbursement program
RRSP company matching program
a corporate culture unlike any other
If you are interested in growing your career, you will are able to see more opportunities across our 80+ branches, in 4 provinces and territories.
The Role: Personal Insurance Advisor
Summary of Position
Through this role, you will be serving clients in all of their personal insurance needs. Your primary focus will be on sales and service of new and renewal habitational, travel, and automobile insurance. You will be intended to maintain a high level of client focus and experience.
Depending on branch needs, responsibilities may include the following:
Sales and service of all types of Personal Insurance (habitational, travel, automobile)
Follow through on leads assigned to the retail branch & generate leads for other divisions
Contact clients on renewal and ensure policies are processed and issued accurately and in a timely manner
Accounts receivable management
Update client information as changes occur and provide policy and coverage advice to clients upon request or inquiry
Ensure that all processing and administrative responsibilities are completed accurately, and that the client’s needs are served with an appropriate sense of urgency
Handle and resolve client concerns in a positive proactive fashion
Achieving sales and retention goals
Maintaining a high level of knowledge in all of our Personal Lines and Auto products, our systems and procedures, and competitors’ products
Committed to remaining connected to HUB International in the bigger picture and understanding the mission, values and goals of HUB
Ensure compliance with all insurance company, Insurance Council of BC, and Privacy Act rules and regulations
Other duties and responsibilities as assigned and needed
Level 2 General Insurance License, or willing to obtain
Minimum 1 year Personal Insurance experience
Demonstrated abilities in providing exceptional client service
Strong communication skills (verbal & written)
Sales initiative and drive
Experience underwriting and binding in-house habitational insurance product an asset
Industry designation an asset, but is not required (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
The employment offer is contingent upon completion of a successful background check.
WHAT DO WE VALUE? We are looking for those who believe in:
Entrepreneurship – We encourage innovation and educated risk-tasking
Integrity – We do the right thing every time
Teamwork – We work together to maximize results
Accountability – We measure and take responsibility for outcomes.
Service – We serve our customers, communities and colleagues
If you value what we value, and like the perks along the way – Apply TODAY !
Why Choose HUB?
Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if YOU :
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
Your future with HUB:
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: Some college (no degree)
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.