Ignite your potential. Impact what matters.

Hi, we're HUB.

We advise businesses and individuals on how to reach their goals.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy.

So you’re ready for tomorrow.

Company Profile

HUB International was born in 1998 with the merger of 11 privately held insurance brokerages. Today, HUB is one of the largest insurance brokers in the world and represents a broad, deep, one-of-a-kind aggregation of insurance entrepreneurs.

13,000+

employees across North America.

5th

ranked among the world's largest insurance brokers.

450+

offices across North America.

HUB Mission

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

HUB Vision

To be everywhere risk exists—today and tomorrow. Helping Protect what matters most.

Our Core Values

  • Entrepreneurship - We encourage innovation and educated risk-taking.
  • Integrity - We do the right thing every time.
  • Teamwork - We work together to maximize results.
  • Accountability - We measure and take responsibility for outcomes.
  • Service - We serve our customers, communities and colleagues.

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • are seeking a progressive work environment at a rapidly growing organization
  • have a desire to help others protect their future
  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business
  • are focused on learning and development to enhance your industry knowledge and expertise
  • are a self-starter willing to invest time and energy to learn the technical aspects of our business
  • believe in integrity and building success by developing relationships with others

Benefits

We offer a dynamic benefits program that is rooted in your current needs yet evolves as those needs change over time. We are committed to providing you with the tools and resources you need to maximize your benefits portfolio.

We believe in the value of a wellness strategy to build morale and support the personal health goals of our employees. We’re proud to offer our employees medical plans that not only provide coverage for illness and injury, but also enable you and your family to focus on staying well. Outside of offering a portfolio of medical plans to support our employees’ well-being, we’ve worked hard to build a comprehensive program reflecting our values and vision to boost engagement and motivation.

HUB Healthy Habits was created to educate, activate, and support employee engagement in total health and wellbeing, encouraging employees to put healthy ideas into action in and out of the office. On-site health committees lead in-office health initiatives, including monthly educational health and fitness activities.

  • Technology: Portal on the HUB intranet and mobile app delivers health campaigns and contests.
  • Tools: Break rooms designed by our employees outfitted with balls, bands, and light weights.
  • Healthy challenges: Challenges and campaigns with prizes for meeting fitness and nutrition goals.
  • Health screening & coaching: Track your health and performance. Health coaches are available to all employees.

Retirement savings plans: You choose how much to deposit each pay period and how your money is invested.

Travel accident insurance: HUB’s Travel Accident benefit covers injuries and death sustained during business travel. We also provide 24/7 access to personal and emergency assistance when you are traveling for business or personal reasons, including dependents traveling with you.

Flexible spending & parking and transit programs: Flexible spending accounts allow you to pay for eligible health and/or dependent care expenses on a pre-tax basis. You can also use pre-tax dollars to pay for parking and transit expenses and can enroll in the program at any point during the year.

MyHUB Discounts: All HUB employees have access to discounts on automotive, electronic, consumer, educational assistance, home security, travel, home, and work-life products and services.

Employee Assistance Program (EAP): We understand it can be difficult to manage family, work-related and personal issues. That’s why we offer an EAP at no cost to you. To help guide you through difficult situations or simply assist you with day-to-day tasks like finding a last-minute dog sitter, trained professionals work with you as you search for solutions. The program is completely confidential and can help you work through issues related to: emotional well-being, family life, healthy living, and legal or financial matters.

Group auto & home insurance: You have the option of purchasing personal lines of auto and home insurance at discounted rates.

Group legal plan: You have the option of enrolling in the group legal plan. This plan provides access to legal assistance for matters concerning estate planning, real estate, family law, consumer protection and more.

Other voluntary extras include: critical illness insurance, accident insurance, group indemnity insurance, long-term care coverage, and more.

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Auto Team Manager | HUB Jobs

Job Information

Hub International Auto Team Manager in Chilliwack, British Columbia

Hi, we’re HUB!

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

  • Entrepreneurship: We encourage innovation and educated risk-tasking.

  • Integrity: We do the right thing every time.

  • Teamwork: We work together to maximize results.

  • Accountability: We measure and take responsibility for outcomes.

  • Service: We serve customers, communities and colleagues.

Why Join HUB?

  • An exceptional and welcoming company culture.

  • Excellent compensation, benefits, RRSP match and company perks.

  • Paid educational training and vast learning opportunities.

  • Room for advancement and growth within the organization.

  • A company that gives back and is active in the community.

We believe in our people – they are the best in the industry! We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement! If you are a lifelong learner looking for an advancing and rewarding career, please read further to see what this job entails.

The Role: Auto and Dealer Services Manager

Summary of Position:

As Auto and Dealer Services Manager , you will be responsible for overseeing and developing the auto teams in our busiest location in the Fraser Valley, as well as manage the dealer services operation. In this unique, hybrid role, you will lead a diverse group of Auto Insurance professionals focused on both personal and commercial auto, as well as Autoplan service at Dealerships, you lead, motivate and coach your team to create a memorable client experience and drive business results. Reporting to the Branch Manager, you will be accountable for compliance, increasing revenues, profitability, flow through, expense management and the overall satisfaction / engagement of both clients and employees. You will manage the relationship with key stakeholders in the community including dealerships. This role is the perfect challenge for you if you want to grow your leadership skills, build relationships, and be mentored by some of the top talent in the industry!

Responsibilities

Auto Team Duties:

Help develop and lead the execution of an annual business plan to maintain and grow a book of business through:

  • New business generation

  • Business retention

  • Cross-selling private auto

  • Lead generation

  • Inspire and coach your team to deliver a memorable client experience and uphold service standards.

  • Manage operational aspects of the auto team including corporate branding, office aesthetics, cleanliness; support office administration with respect to batching, inventory management, dealer billing AR’s.

  • Schedule the Auto agents, ensuring shifts are adequately covered. Adjust the schedule as needed to adapt to changes required due to illness, staffing changes, business needs, etc.

  • Ensure compliance with ICBC rules and regulations through regular check-ins and inspection including batching, inventory management, forms completion, completing Policy Centre transactions and training completion.

  • Ensure high employee engagement through recruiting, talent management, development, and career planning.

  • Provide clear, concise and consistent communication to the team (branch specific, corporate communications, etc.)

  • Ensure monthly office meetings, weekly department mini meets and monthly staff one on ones are scheduled and executed.

  • Coach and mentor team leads and auto staff, so each has the opportunity to develop and perform to his/her highest potential.

  • Ensure strong dealer relationships and issues are treated with a high sense of urgency so they can be resolved quickly and amicably.

  • Processing and monitoring daily/weekly/monthly renewal lists.

  • Participate in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization.

  • Providing assistance to the walk-in Auto customers as required.

  • Other duties and responsibilities as assigned

Dealer Services Duties:

  • Foster, maintain, and grow working relationships with dealership partners.

  • Identify new ways to grow business

  • Understand and administer the compliance of Autoplan Service at Dealerships (ASD) agreement.

  • Lead the ASD team to provide high levels of service to dealership partners and their customers.

  • Develop, monitor and inspect clear expectations, team goals and objectives and share results to help grow the team and ASD business.

  • Dispatch dealer calls to the ASD team.

Requirements:

  • Thrives in a team orientated and dynamic environment.

  • Strong organizational skills allowing you to juggle multiple competing priorities on a daily basis.

  • Excellent communication skills.

  • Ability to cultivate strong and productive interpersonal relationships both internally with your staff and externally with your clients.

Qualifications

  • Minimum 5 years insurance brokerage experience

  • Previous management experience leading a department or branch

  • Level 2 license

  • Industry designation (CAIB, CIP, FCIP, CRM)

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com

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Department Sales

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent