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Job Information

Hub International Senior Manager, Business Analysis in Chicago, Illinois

The Senior Manager, Business Analysis will build and lead a high performing Business Analysis function for HUB International. This experienced leader will strengthen and grow the recently established B.A. team through implementing standard methodologies and best practices, as well as by focusing on individual skill-building and career development. The team will provide a variety of business analysis services that contribute to the design and delivery of business-enabling IT solutions, including current and future state process mapping, gap analysis, and requirements definition. The Senior Manager will bring thought leadership; and be responsible for ensuring the team is enabled with, and knowledgeable of, appropriate tools, methods, and processes needed to provide these B.A. services. This key leader within the CIO's organization will establish trust through relationship building, and espouse a philosophy of collaboration, both with other IT leaders and business unit colleagues. Will enthusiastically pursue deep understanding of the business at both a strategic and tactical level, setting the example for the team. Will establish foundational business analysis capability, which leads the way for delivering highly usable, high-value-add IT solutions that generate excitement for HUB colleagues and customers.


  • Clearly articulate the purpose and value of the Business Analysis team within IT and within the overall enterprise; be an evangelist for the B.A. capability

  • Hire and develop talented Business Analysis professionals

  • Define roles and responsibilities within the BA team so that people clearly understand their career path options and are motivated to grow

  • Work with Business Partner team and PMO to understand enterprise priorities; allocate B.A. resources accordingly; monitor team capacity vs. demand; make case for hiring as needed

  • Coordinate with PMO and Business Partner Team to help build out IT solution roadmaps; align and develop resources to execute against roadmaps

  • Establish and enhance business analysis methods, tools, and templates

  • Collaborate with Business Partner team to write cost-benefit analyses and build business cases

  • Drive team to facilitate requirements elicitation; capture requirements in formal deliverables; prioritize; document user stories, build and manage backlogs

  • Develop skillsets within the team for both waterfall agile environments

  • Present to variety of audiences, including executives, project teams, vendors, customers

  • Provide thought leadership; stay current on insurance industry trends and HUB's enterprise strategy; pursue knowledge of latest business analysis methods, techniques, and tools

  • Measure, Monitor and Improve the overall efforts of our Business Analysis team

  • Drive the implementation of a BA maturity model


  • Excellent judge of talent, especially in the Business Analyst space; experience recruiting and hiring IT professionals

  • Minimum five years of experience leading a team of Business Analysts, preferably in the insurance industry; (experience building a team from ground up is a bonus!)

  • 2-4 Years of experience directly working as a B.A., facilitating requirements sessions with business stakeholders, documenting user stories, prioritizing features backlog; etc.

  • Fluent in methodologies and templates used for both agile and waterfall

  • Familiarity and experience with project management processes & tools

  • Great relationship builder; record of building trust with critical stakeholders

  • Strong organizational skills and attention to detail

  • Strong written and verbal communications ability with empathetic listening skills

  • Critical Thinking and Problem Solving

  • Negotiation and Diplomacy through solid interpersonal skills

  • High aptitude with Industry standard methodologies and models (waterfall, Rapid Application Development, SCRUM, Kanban, etc.)

  • High aptitude with tools such as Visio, Atlassian Suite, Excel, Word, PowerPoint

  • Strong business acumen; ability to understand business models quickly

  • Familiar with design thinking

  • This position reports into Chicago and can be based anywhere in the U.S. (remote)

Join a Winning Team at HUB International

When you join the team at HUB International, you become part of the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 450 offices across North America. You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent!



Department Information Technology

Required Experience: 5-7 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit