Senior Learning and Development Consultant Job Description

ABOUT US

At HUB International , we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

About the Position

This role reports to our Technology Operations Learning and Change (TechOps L&C) team at HUB and directly reports to the Design Team Manager. The Senior Learning and Development (L&D) Consultant will develop learning content across multiple modalities to support the various training curricula and learning deliverables. In this role, the Senior L&D Consultant will be responsible for developing instructional materials, assessments, and collaborating with staff in the deployment planning process. It is expected that this consultant brings critical thinking skills to the engagement to suggest innovations in the development process.

Role & Responsibilities

• Design and develop learning content – based on adult learning principles – that ensure effective and sustainable learning and performance solutions

• Engage in significant collaboration with Operations management and staff to gather and validate content

• Consult with business partners and project team members to recommend the best learning solution for the learner and initiative

• Co-manage projects with other members of the TechOps L&C team (Change Management & Communications, Delivery)

• Lead design and development of projects with other members of TechOps L&C Design

• Positively represent the evolving model of learning diversity encapsulated in the Operations L&D strategy

• Develop an understanding of HUB’s business processes and model the HUB’s standard operations in all instructional materials

• Mentor L&C team members

• Actively participate in all meetings and provide coaching and guidance to L&D Consultants

Requirements

• Bachelor’s degree in adult learning, instructional design, psychology or a related area of study

• 5+ years’ experience as an instructional designer

• Experience designing and developing training for Operations and IT

• Consultation experience and learner-centric thinking

• Provide instructional design work samples: WBT, vILT, ILT, JA

• Experience with creating customer-driven projects

• Build and develop a strong relationship with SMEs, stakeholders, and sponsors

• Ability to influence and drive stakeholders and sponsors in decision-making

• Strategic thinker and problem solver with the ability to quickly assess and summarize information and effectively identify issues or risks and potential resolutions

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Ability to multitask, working on several projects at a time

• Experience working in a team-oriented, collaborative environment

• Expert proficiency in Word and PowerPoint

• Expert proficiency with learning development tools such as Articulate 360, Camtasia, or other video editing software

• Graphics or photoimaging software a plus

• Ability to act as a proxy for the manager, as needed

• Ability to travel to the corporate office and/or HUB locations, as needed

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.

Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado: The expected salary range for this position is $75,000 to $90,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

Department Information Technology

Required Experience: 5-7 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.