Hub International Programs Assistant in Chicago, Illinois
This entry level role requires an individual who is professional and who displays the drive, determination, and self-motivation to meet the needs of our Programs operations. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business.
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues.
Be responsible for issuance of supporting paperwork including but not limited to: certificates of insurance, evidence of property forms, lost policy release forms, ERM- 14 forms, and miscellaneous endorsements as needed.
Process quotations and binders as needed.
Maintain complete and accurate files and input necessary data on the company’s agency management system.
Provide support to our Account Management staff in obtaining, maintaining, and expanding business.
May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures
Acts as liaison between clients and insurance carriers to gather underwriting information as requested..
Develops new business from existing accounts and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate.
Execute daily job responsibilities, including responding to voice mail, email and client inquiries in a timely manner.
Maintain monthly not yet renewed reports to ensure all policies are renewed by the carrier and are in the broker management system.
Maintain service standards as outlined in the procedure manual.
Maintain confidentiality requirements regarding insurance coverage.
Answer incoming service calls through a call center environment and be responsible for following through on service issues.
High School diploma or equivalent; AA and/or college degree preferred
One year of personal lines experience
Hold Illinois producer license appropriate to the position or secure within 60 days and meet bonding requirements.
Superior customer service and problem solving skills
Excellent oral and written English communications kills
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
Ability to work in a positive team environment
Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business if required
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.