HUB Jobs

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Job Information

Hub International Learning and Development Consultant in Chicago, Illinois

The Learning and Development (L&D) Consultant will develop learning content across multiple modalities to support the new operations onboarding and training curriculum. In this role, the L&D Consultant will be responsible for developing instructional materials, assessments and collaborating with staff in the deployment planning for the launch of the program. It is expected that this consultant bring critical thinking skills to the engagement to suggest innovations in the development process. This role reports to the Senior Manager, Learning and Development but will take daily direction from the Lead Learning & Development Consultant assigned to this project.

Essential Duties & Responsibilities:

  • Design, develop and deliver creative learning designs – based on adult learning principles – that ensure effective and sustainable learning and performance solutions

  • Develop an understanding of business processes which leverage our core BMS systems - Applied EPIC and Vertafore BenefitPoint and model the correct standard operations in all instructional materials

  • Engage in significant collaboration with Operations management and staff to gather and validate content

  • Positively represent the evolving model of learning diversity encapsulated in the Operations L&D strategy


  • Bachelor’s degree in adult learning, instructional design, psychology or related area of study

  • 3-5+ years experience as a learning consultant or functioning in a learning specialist / instructional designer role

  • Experience designing and developing training for Operations and IT

  • Strong process excellence background

  • Exposure to the Insurance industry with knowledge of Insurance Brokerage is a plus

  • Experience using Applied EPIC and/or Vertafore BenefitPoint BMS a plus

  • Proven track record of incorporating the following key behaviors into day to day work: one team, build trust, customer driven, future focused, innovate daily, and be curious

  • Strategic thinker and problem solver with ability to quickly assess and summarize information and effectively identify issues or risks and potential resolutions

  • Ability to effectively prioritize and execute tasks in a high-pressure environment

  • Experience working in a team-oriented, collaborative environment

  • Expert proficiency Word and PowerPoint. Knowledge of and experience with learning development tools such as Articulate Studio, Storyline, Camtasia

Join a Winning Team at HUB International

When you join the team at HUB International, you become part of the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 12,000 professionals in 450 offices across North America. You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people. As part of our talent engine, you will exemplify our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives and we are passionate about our talent!


Department Business Operations

Required Experience: 5-7 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit