Infrastructure Engineer Remote Chicago, IL
The Infrastructure Engineer is responsible for design, delivery, quality, and continual improvement of infrastructure solutions for M&A from initial onboarding through complete integration. The role reports to the Manager of Infrastructure Engineering and functions as a member of the Technology Integration Delivery team within M&A Integration. This role is responsible for timeliness and quality of infrastructure integration activities. The successful candidate will have broad, general IT knowledge to be able to rapidly assess new acquisition IT environments and contribute to the integration planning along with a dedicated team of business and technical experts.
Assess/document new acquisition IT environment to determine general workstation/server/network design in support of planning for multiple, simultaneous integration projects.
Deploy/Manage data transfer solution (GoodSync/BitTitan/Sharegate) in advance of IT integration
Support on-site integration team with expert general IT and migration knowledge to inform them of user experience, migration challenges and pitfalls
Analyze source and to-be IT environments and develop technical plan in accordance with HUB standard practices around virtual applications, Citrix desktops and AD/Group Policy
Perform email migrations, archive re-hydrations, update mail records (e.g. TXT, MX, SPF), configure EOP, Mimecast for migrated domains, troubleshoot mail flow post-migration
Deploy standardized virtual servers for new acquisitions as needed from AWS, Azure, and Data Center VMWare platform
Documenting all migration steps performed via the M&A Tracking sheet – licensing, etc
Implement solutions aligned with HUB Enterprise standards by leveraging AWS, Citrix, Office 365/Teams, Windows10, OneDrive, SharePoint, Avaya, InContact, PrinterLogic, Exchange On-Premise, MIM, and Active Directory solutions
Assist with post-infrastructure conversion support efforts, addressing and eliminating issues and facilitating Service Introduction to the IT Service Management Team
Quality and Documentation
Ensure delivery, quality, and continual improvement of the infrastructure integration process
Maintain integration standards across network circuits, telephony, desktop computing, printers, collaboration tools, email, Citrix, and cloud
Ensure integration solutions are properly documented and maintained in a content management repository
Catalog, classify, and inventory application dependencies according to repeatable methodologies
Team Leadership and Management:
Demonstrate Operations and Technology Leadership Behaviors (one team, build trust, customer driven, future focused, innovate daily, and be curious) in all actions and ways of working, and coach their organization on the behaviors
Fulfill additional duties as required
Key Success Measurements
Executing successful integration projects across the entire M&A portfolio
Completing conversion activities within the timelines set forth at the beginning of the integration process
Well-grounded in technology and has a solid understanding of infrastructure conversions, specific experience includes:
3 years of experience in technology delivery execution roles with emphasis on infrastructure integration projects
Experience working in a matrixed environment designing and delivering solutions for complex people, technology, and process integration programs
Working knowledge with the following technology domains: network/telecom, email/messaging, Windows desktop, Citrix desktop, Exchange On-Premise, O365, and cloud (AWS preferred)
Experience with Windows Server Operating Systems – 2003 – 2019, Active Directory, Standard protocols including DNS, SMTP, NTP, NetBIOS, SMB/CIFS, RPC, HTTP, and SSL
Deep PowerShell experience; experience with other scripting/coding languages (e.g. PERL, C#, .NET) a plus
MS SQL Server database experience is a plus
Familiarity of common change control processes
Microsoft Teams User Administration
Knowledge of AWS, Azure, ADFS, and Office 365 technologies
Detail oriented with strong organization skills
Excellent communication skills (both written and verbal)
Authorized to work in the United States, Canada, and Puerto Rico
Ability to work off hours
Understands the business context in which solutions are being developed and designed
Ability to clearly articulate the solution needs in context of the business environment, demonstrating a bigger picture perspective
Optimizes contribution and results versus settling for what is simply most practical, cost-effective, or easiest to execute
Sets time-bound objectives and activities, and eliminates barriers in an organized, structured, and diligent manner
Acknowledges and considers different backgrounds and working styles, tailoring style as appropriate
Offers an improved way of delivering value when appropriate
Has the passion for the mandate that is contagious with other team members while also promoting the highest standards of ethics and compliance
Collaboration and Influencing
Builds trust and confidence with team members to influence decisions as appropriate
Builds meaningful relationships with team members and across functions within the organization
Communicates complex ideas and open to ideas from others
Uses a sound decision-making process and ability to influence through strong interpersonal skills, underlined by superior judgment
Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado: The expected salary range for this position is $75,000 to $95,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
Department Information Technology
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.