Hub International Desktop Engineering Manager in Chicago, Illinois
HUB International is a global insurance brokerage providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Ranked 7th among the world’s largest insurance brokers, the company has done over 400 acquisitions to date, ranging in revenues up to $100 million and has over 450 offices and 11,000 employees across North America.
About the Position
The Manager, Desktop Engineering will oversee a team of engineers responsible for HUB’s end user experience via the desktop, VDI, and mobile. Reporting into the Vice President of Architecture and Engineering, this role will oversee a team of approximately five engineers who are responsible for creating and managing workspace solutions for the HUB environment and its merger and acquisition activities. This role is responsible for transforming highly mature application packaging and desktop management practices into more agile, scalable solutions with the potential for cloud-based DaaS. In addition, the leader will be a key team member that will drive the cultural, technology, and delivery transformation of the IT organization.
Working with the VP, Architecture and Engineering, deliver solutions that support our technology architectural principles and roadmap
Oversee the design, development and implementation of high quality workspace solutions that support HUB’s business strategy and drive significant value for HUB. Ensure these solutions deliver the scope of capability defined within the timeframes and budget established at project commencement
Provide managerial and engineering oversight across a variety of technologies, including Microsoft Windows 7/10, Citrix XEN, SCCM, APP-V, etc.
Deliver insight to backend workspace solutions such as O365, and help define and drive the “end user experience”
Support DaaS research efforts, and help deliver the migration to a DaaS solution if identified
Establish mobile solutions through application availability and delivery, along with device management functions
Continuously improve infrastructure and platform agility, with an emphasis on more efficient merger and acquisition solutions
Ensure the workspace solutions are engineered to high quality standards that not only meet business needs and continuity, but are designed to adapt and scale in the long-term
Effectively manage external parties, from individual contractors to consulting organizations and service providers
Recruit, coach and mentor a world-class, cloud engineering team. Provide clear direction, encourage professional development, and motivate the team to achieve success. Reinforce the cultural principles of HUB and set the leadership tone for the team
Identify and execute opportunities for automation, scale, and business self-service
Assist in forming the HUB IT brand by building a team and solutions that establish HUB IT as a career destination in the industry
Ideal Functional and Business Experience
Bachelor's degree in discipline appropriate to assignment or an equivalent combination of education and experience (related certifications are a plus)
Large-scale VDI and desktop delivery, application packaging and workspace management experience
Exposure or direct experience with leading development/scripting engineers in building scalable solutions
Proven track record leading technology development organizations in geographically dispersed locations
Minimum 5-7 years of information technology experience in roles of increasing complexity
Minimum of 3-5 years of managerial or equivalent supervisory experience
Minimum of 3-5 years of formal or informal mentoring experience
Excellent project management skills with the ability to balance multiple priorities simultaneously. Demonstrates creativity and innovation in problem solving and applying appropriate methodologies relevant to the complexity of the challenge
Experience scaling operations to support M&A activities
Knowledge of the financial services and/or the insurance industry. Experience working in a private equity backed companies is ideal
Foundational experience in a well-managed, process oriented, financially and metric driven company. An ability to apply best-in-class methodologies to a legacy environment is crucial.
Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines and working with all facets of IT infrastructure and IT operations.
Location: United States, Illinois, Chicago
Required Education: Bachelor's degree (4-year degree)
Required Experience: 5-7 years
Required Travel: Negligible
Date published: 21-Mar-2018
Department: Information Technology
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
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