Business AnalystChicago, IL


At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Job Description: Reporting to the Sr Manager, Business Analysis, the Business Analyst plays a key role in ensuring HUB’s Retirement, Planning, and Wealth (RPW) customer needs are understood, defined, and executed through successful technology and process solutions. This contributor has a “roll the sleeves up” mentality and is expected to develop trusted partnerships with business leaders and provide variety of business analysis capabilities that contribute to the design and delivery of technology enabled business solutions, including process re-engineering, gap analysis, and requirements definition. Work with the business subject matter experts to simplify and standardize operational processes and workflows, through ongoing learning and partnership. This key role will establish trust through relationship building and collaboration, both within IT and business functions. A candidate must rely on experience, judgment, and manager direction to accomplish the goals of multiple strategic and operational initiatives concurrently. The ideal candidate will be willing to take charge and “own the room” to lead discussions as needed.

Priorities for the role include:

  • Understand project objectives by interacting with the business stakeholders and studying business functions; gathering information; evaluating output requirements and formats

  • Manage and execute the creation and delivery of strong business and functional requirements

  • Document current state and future state workflows as needed

  • Facilitate requirements elicitation; capture requirements in formal deliverables; prioritize; document user stories, build and manage backlogs

  • Understand the scope and objective of assigned projects and support project by maintaining relevant BA documentation, including, but not limited to Business Requirements Documents

  • Collaborate and interact with developers, project managers, system architects and various subject matter experts to manage the implementation of changes and issue resolution

  • environment (i.e. Carrier Systems, Enterprise Applications).

  • Provides for and/or participates in user training in various functional organizations as required.

  • Develops system and functional verification tests; coordinates user acceptance testing; reviews test results with users and obtains user approvals.


  • 3-4 Years of experience directly working as a business analyst., facilitating requirements sessions with business stakeholders, documenting user stories, prioritizing features backlog; etc.

  • Strong background in the financial services and/or investment advisory industry is required; specifically in a FINRA regulated environment

  • Familiarity and experience with project management processes & tools

  • Strong organizational skills and attention to detail is a must

  • Willingness to take charge of meetings to drive requirements and deliverables to completion

  • Aptitude with industry standard methodologies (agile, waterfall, Rapid Application Development, SCRUM, etc.)

  • High aptitude with tools such as Visio, Jira, Miro, Excel, Word, PowerPoint

  • Due to the nature of this position, you may be required to work outside regular business hours

Some travel may be required

Bachelor’s Degree required

Although hybrid to a local HUB office is desirable, this position is open to remote candidates.


Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.

Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado: The expected salary range for this position is $90,000 to $110,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

Department Information Technology

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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