Team Administrator, CommercialBurnaby, BC

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you looking to jump start your career in commercial insurance?

If you’re a self-motivated, detail-oriented individual seeking growth opportunities and a team-oriented culture – YOU can be our next Team Administrator in our Commercial Division . This position will be based out of our Burnaby Still Creek Head Office.


  • Demonstrates excellent customer service skills

  • Strong attention to detail and accuracy

  • Strong communication skills, both written and verbal

  • Intermediate MS Office knowledge, with focus on Excel and Word

  • You enjoy working in a fast paced, client-focused environment

A Day in the Life

  • Provides exceptional customer experience working with various Production teams

  • Follows HUB Service Guidelines

  • Processes all documentation according to HUB workflows

  • Formally corresponds with customers and insurers

  • Manages account reconciliation working with Accounting team

  • Maintains accuracy of electronic files

  • Reviews and ensures accuracy of policy documentation from insurers

  • Abeyances and follow-up for outstanding information & documentation

  • Reviews and prioritizes all assigned tasks on a daily basis including mail, emails, abeyances/activities

  • Provides back-up support for other departments and Reception on an as-needed basis

  • Continues professional development in order to enhance skills and abilities

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

  • Competitive compensation: Base salary

  • Company matching RRSP contributions

  • Tuition financing and career-related training and development

  • Customizable flexible benefits options for you and your family

  • Mental and physical wellness initiatives

  • A positive, collaborative and team-oriented environment

  • Ongoing personal and career development

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us/apply now.

Our Culture Starts with You

  • We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

  • We want you to be INNOVATIVE and open to sharing your ideas

  • You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

  • You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

  • You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit