Hub International Manager, Training & Development in Burnaby, British Columbia
As the Manager, Training and Development (T&D), you’ll be responsible for supporting our employees in advancing their skills and knowledge to provide the best experience to our clients. This position assesses and responds to our organizational development needs to drive training initiatives across all lines of business.
As the successful incumbent, you’ll understand what current skills are needed to be the best, most valuable broker to our clients and continuously engage our employees in meaningful, relevant, and timely skill building.
You’ll collaborate and coordinate with external industry professionals, as well as internal line of business and functional subject matter experts (SMEs) to rollout existing training as well as build T&D programs from the ground up where required.
All T&D initiatives are in sync and support our vision to be the most trusted broker in the region that empowers and engages our people to make a difference in the lives of our clients.
To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!
HUB INTERNATIONAL – FIND YOUR PASSION
As the largest insurance broker in Canada, and 5th largest broker worldwide, HUB is growing by 15% each year on average, positioning you for longevity and success.
We’ve developed a friendly, collaborative, passionate, results-driven, and entrepreneurial-focused culture, allowing you to share and learn alongside your fellow experts and colleagues. We offer in-house educational development as well as paid educational opportunities, so you can further develop your leadership skillset and industry knowledge.
WHAT DO WE VALUE?
Entrepreneurship – We encourage innovation and educated risk-tasking.
Integrity – We do the right thing, every time.
Teamwork – We work together to maximize results.
Accountability – We measure and take responsibility for outcomes.
Service – We serve our customers, communities, and colleagues.
Several resources are available within the larger HUB organization. A key responsibility of this role is to seek out and understand the resources available and recommend and implement relevant training at our regional level. Where resources don’t currently exist, you’ll create training from the ground up.
Training & Development
Assess, design, develop, implement, facilitate and evaluate training initiatives and programs to meet business objectives
Maintain current training initiatives and amend, evolve as needed
Identify and develop new training opportunities
Collaborate with internal, cross-regional HUBs on training initiatives
Evaluate and implement third-party training options when applicable
Key areas of focus:
Business Writing (101, 1:1)
Support on technical training
Oversight & Mentorship & Coaching
Strategize on training & development initiatives with line of business leaders
Support and provide general oversight on training initiatives in divisions with identified technical trainers
Oversee HUB Champions engagement and execution
Develop / maintain career path tools and resources and communicate to employees
Trimetrix coaching in collaboration with manager & HR Advisor
Employee Licensing & Continuing Education
Identify & coordinate in-house and external courses / opportunities
Provide guidance and support on courses that lead to licensing advancement & professional industry designations
SKILLS AND QUALIFICATIONS
4+ years of training success
Proven experience in design and facilitation of training programs using diverse delivery methods
Excellent communication and facilitation skills
Technical knowledge of e-learning authoring software and LMS utilization
Formal training in adult education or training (Degree or Certificate)
Ability to collaborate with a variety of audiences and individuals
Flexibility, adaptability, innovation, and creativity
Department Business Operations
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: Associate degree (2-year degree)
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.