Claims AdministratorBurnaby, BC

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Our Claims Division is seeking a detail-oriented Claims Administrator to join the team. We are looking for an individual who is eager to jump start their Claims career with HUB International.

Our Burnaby location is our head office and is centrally located in the Willingdon Business Park. This location is easily accessible by the Gilmore sky train station with many shops, restaurants, and other amenities nearby.

Requirements

  • 1-2 years of administrative experience

  • Level 1 General Insurance License or willingness to obtain within 6 months

  • Outstanding customer service skills

  • Strong attention to detail and accuracy

  • Strong communication skills, both written and verbal

  • Intermediate to advanced MS Office knowledge, with focus on Excel and Word

  • Thrives in a fast paced, client-focused environment

Asset experience that will make you stand out:

  • Previous Insurance or Claims industry experience

  • Experience with EPIC system

A Day in the Life

  • Provide administrative support to claims examiners including file set up and payment processing (both internally and in cooperation with external partners)

  • Manage several claim bordereaux

  • Liaise with external stakeholders, including both Lloyds and domestic insurers, as part of bordereaux management

  • Liaise with internal stakeholders, including accounting department, to ensure claims payment accounts are reconciled monthly

  • Provide back up support for claims intake which may include monitoring claims inboxes, reporting new claims to carriers and recording information in EPIC as needed

  • Participate on claims team phone queue

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

  • Competitive compensation

  • Company matching RRSP contributions

  • Tuition financing and career-related training and development

  • Customizable flexible benefits options for you and your family

  • Mental and physical wellness initiatives

  • A positive, collaborative and team-oriented environment

  • Ongoing personal and career development

The expected salary range for this position is $40,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

  • We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

  • We want you to be INNOVATIVE and open to sharing your ideas

  • You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

  • You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

  • You work with a high degree of INTEGRITY and ACCOUNTABILITY

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.