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Hub International Employee Benefits Account Manager in Brentwood, Tennessee


HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 10,000 employees in 450 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.


At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

  • Competitive salaries and benefits offerings

  • Medical/dental/vision/life insurance wand voluntary insurance options

  • Health Savings Account funding

  • 401k matching program

  • Life and Disability Plans

  • Great work/life balance, because that’s important for all of us!

  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!

  • Growth potential - HUB is constantly growing and so can your career!

  • A rewarding career that helps local businesses in the community


The Account Manager is accountable for delivering excellent and efficient service by supporting the account manager and day-to-day management of a small group of assigned accounts. The Account Manager has an impact on agency success by assisting in achievement of client retention goals, effectively and consistently providing client service, and fostering a culture of accountability, integrity, trust, respect and teamwork while focusing on continuous improvement.


  • New Business: Supports the onboarding of new client by meeting with clients, submission of applications, preparation of proposals, reviewing of benefit plan contracts and summaries of coverage, acting as liaison between client and carrier for plan options and coverage implementation in order to secure suitable, competitive coverage for clients. Maintains accurate and timely tracking and servicing documentation through agency management and document systems.

  • Renewals: Markets renewals on a timely basis by communicating with clients and carriers during the renewal process, creating renewal proposals/plan options, benefits plan contracts and summaries of coverage, communicating with producers as needed in order to secure suitable competitive coverage for clients at renewal. Maintain accurate and timely tracking and servicing documentation through agency management and document systems. Assist Account Manager II and III(s) in preparing renewal and new business presentation binders with content as guided as well as completing and filing required documentation for the client open enrollment process.

  • Retention and Client Support: Establishes relationships and clients, carriers, and vendors. Meets client service needs by responding to client requests in a timely fashion, including initiating changes requested, providing coverage information and documentation as needed, ensuring client requests are handled by carriers and acting to maintain accounts in the event of requests for cancellation. Provides support to clients concerning compliance as needed. Keeps Account Manager II(s), Account Manager, II(s) and Account Executives fully informed of important activities on accounts as needed. Also supports clients by conducting open enrollment meetings as needed.

  • Team Resource: Fosters an environment of innovation; serves as a resource to AMA I and II(s); engages in proactive problem solving with Account Manager II(s) and III(s), Account Executive and clients; proactively uses, and supports use of, agency resources and processes in order to ensure efficient use of time.


  • 2-3+ years’ insurance industry experience

  • Knowledge of benefits insurance coverages, markets, and industry operations

  • Computer skills (Microsoft Suite of Products, Benefit Point or similar AMS, etc.)

  • Firm understanding of coverage’s and service needs of assigned clients

  • Strong understanding of fully insured business and developing knowledge of alternative funding options

  • Strong basic math skills, client focused, collaborative, detail oriented, strong organizational skills


  • High school diploma or equivalent required; college degree preferred

  • Active (or willing to obtain) Tennessee Life & Health License

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .

EEOAA Policy at

E-Verify Program at

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