Hub International Claims Manager in Bothell, Washington
The Claims Manager will manage the Claims department day-to-day operations, make staffing decisions, report to Executive Leadership Team, HUB Legal team and Director of Quality Control on E and O issues, and coordinate with Regional and Corporate claims staff as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.
ALL DUTIES OF SENIOR CLAIMS REPRESENTATIVE
Monitor, supervise and train claims staff to ensure adherence to requirements and established procedure, methods and protocols
Conduct regular reviews and analysis of the effectiveness and efficiency of claims services. Communicate reviews to insured carriers, representatives and management as applicable
Review, analyze and monitor claim processing and activity with interested parties under the policy provisions, and as related to coverage, costs and specific insurance interest to ensure proper documentation and follow up
Verify invoices and follow up as appropriate and timely; with amounts payable per established agency procedures
On claims over 30 days without decision or proper follow up as noted form computer data reports, then identify, review and take action with communication to interested parties and management
Timely print out, review and distribute information and reports (changes, impacted claims, loss runs, etc)
Notify Executive Management of potential E and O situation. Research details and document details of activities leading to E and O
Internal correspondence on active claim and work assignment responded to and kept current with interested parties on a regular and consistent basis
Work directly with company and independent adjusters to ensure claims are processed quickly and correctly
Responsible for Large Loss Spreadsheet (LLSS) / Catastrophic notice to management
Work with HUB Legal, and Director of Quality Control on Regional E and O claims
Any other duties as appropriate and assigned by COO or HUB Corporate Claims Leaders
Licensing or certification Requirements
MUST hold current Property/Casualty License in resident state; includes maintaining by meeting all continuation education and other requirements
MUST hold current Claims adjuster license in states handling; includes maintaining by meeting all CE and other requirements
Must have AIC designation
work and education experience requirements:
10+ years’ office experience
8+ years insurance experience similar to essential job functions
High school diploma or equivalency; some college preferred
Department and Position Specific Training
Advanced Leadership Skills
Human Resource training
Microsoft Office Applications
Advanced Customer Service
E and O Basics
Any additional designations/specializations
Department Claims Management
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.