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TeleWealth Advisor Austin, TX
About Us:
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 16,000 employees in 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
Mission Statement:
We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States. We provide financial piece of mind and top of class solutions, investments, administration, and service. We are committed to the highest Ethics, Competency, Customer Service, and providing our valued clients with the best and most competent professional team.
Description/Overview:
Our TeleWealth Team is seeking a highly motivated individual! The role serves as a personable account manager for clients while identifying opportunities for growth within existing client relationships through opening new accounts, increasing account contributions, rollovers into TCG/HUB managed plans from outside accounts, and rollovers from employer-sponsored retirement plans into individual retirement accounts managed by the TeleWealth Advisor. The TeleWealth Advisor also serves as the client's primary point of contact, providing excellent customer service and cultivating a strong rapport with the client's leadership.
As a TeleWealth Advisor, you will support clients with their retirement savings and investments. This education and planning will include running income gap analysis to help determine clients where they are in life and how they can achieve their financial goals. Topics that are regularly discussed include, but not limited to: Teacher and government worker pensions, Social Security, and Supplemental retirement account options such as IRA, 401(k), 457, and 403(b). You will work directly with external clients as well as internal partners to deliver the right strategy that will improve retirement outcomes for a core set of clients' employees, whether enrolling individuals in a retirement plan, creating a personal financial plan, or providing investment guidance on internal or external accounts.
The TeleWealth Advisor will educate plan participants, provide investment guidance, and coach employees regarding their options. A newly hired TeleWealth Advisor will receive training to become an expert on employee retirement plan options, as well as current legislative and regulatory issues affecting employee retirements. Travel may be necessary.
Candidates will receive training and be required to master concepts pertaining to the employee's retirement picture in its entirety. Successful candidates will demonstrate the ability and willingness to learn, professional and effective communication skills, and teamwork abilities. Customer Service skills are essential for the TeleWealth Advisor position, as this individual will assist with employer-hosted benefits fairs, retirement seminars, open enrollments, and one-on-one appointments.
Objectives:
Inform the client of his or her retirement options, including Teacher and government worker pensions, Social Security, and Supplemental retirement account options such as IRA, 401(k), 457, and 403(b).
Serve as the primary point of contact for all client-related matters
Manage a strong client relationship
Identify opportunities to manage external assets when it is within the client's best interest
Provide exceptional client service
Provide Guidance on financial and investment matters
Manage invested assets, retirement accounts, and financial plans of clients on a constant basis
Key Job Tasks:
Assist clients and retirement plan participants with their financial and retirement strategy
Developing and preserving client relationships with senior leadership
Educate retirement plan participants about retirement planning
Manage retirement plans, accounts, and retirement planning for clients
Provide financial guidance and education, including investment-related recommendations
Assist with open enrollments and one-on-one employer-hosted appointments.
Utilizes several technologies and techniques to swiftly respond to inbound phone inquiries.
Qualifications & Requirement
Degree in finance, financial planning, economics, marketing, business, or related field
Bilingual in Spanish (Preferred)
Advanced Microsoft Office (PowerPoint, Excel, Word)
This role requires a Series 65, or other designation that allows you to be registered to provide investment advice. We require confirmation that you currently have a Series 65 or, in the event that you need a Series 65 license, that you successfully complete the Series 65 requirements no later than 180 days after your start date.
#LI-KP1
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
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Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.